A woman was injured in a leaky stairwell after the council took more than seven months to fix it.
Camden Council has apologised after the incident, which saw the complainant, who asked not to be named, slip in rainwater which had leaked into Dorney tower block on the Chalcots estate.
The local authority may now be forced to compensate the victim, who has been referred for physiotherapy after months of pain.
Emails seen by the Ham&High show residents began reporting the leak in July 2021.
They were told it would be fixed in November but by mid-February, occupants were still reporting the problem.
Days later - and seven months after the leak was first reported - the woman entered the stairwell and found the lights were out.
In the darkness, she slipped in the water.
She sought legal advice and Camden Council has accepted liability.
“We apologise to the resident for what has happened,” a spokesperson said. “We have made the repairs required to stop this happening again.”
Comments: Our rules
We want our comments to be a lively and valuable part of our community - a place where readers can debate and engage with the most important local issues. The ability to comment on our stories is a privilege, not a right, however, and that privilege may be withdrawn if it is abused or misused.
Please report any comments that break our rules.
Read the rules here