Whittington doctors accused of sending woman home with four cracked ribs and collapsed lung
- Credit: Archant
The Whittington Hospital will launch an investigation after an elderly woman was sent home by A&E doctors who apparently failed to realise that she had four cracked ribs, a broken collarbone and a collapsed lung.
Nora Daly was taken to the hospital in Magdala Avenue, Archway, by paramedics after a fall.
The 68-year-old woman’s family say she was given no X-rays or blood tests and was told she could go home despite being in pain.
Daughter Louise Daly said: “I went to pick her up from the Whittington to take her home and was surprised to discover they didn’t X-ray her.
“My parents didn’t seem to have been given much information so I assumed it must just be bruising. But that evening she was in a lot of pain and couldn’t even lie down to sleep.
You may also want to watch:
“The following day I stepped out to run some errands and when I came back one of my mum’s friends visiting her had called the ambulance because she was struggling even to breathe. It’s lucky she did.”
Mrs Daly was X-rayed at the Royal Free Hospital’s A&E department in Pond Street, Hampstead, and found to have four cracked ribs, a broken collarbone and a collapsed lung.
- 1 West Hampstead mum Nazanin 'loses appeal' in Iran
- 2 Muswell Hill man captures picture of car bursting into flames in high street
- 3 'Forever grateful': Community steps up after man's dog dies on Hampstead Heath
- 4 Coldplay and Ed Sheeran to perform at Earthshot Prize ceremony at Ally Pally
- 5 Primrose Hill 'Howloween' party to support rescue dogs
- 6 Charles de Gaulle's old Hampstead home on sale for £15m
- 7 Tributes paid to Primrose Hill mother-of-four as fundraiser launched
- 8 Man charged with murder of Nicole Hurley in Primrose Hill
- 9 Murder arrest after Primrose Hill woman dies from stab wounds
- 10 The Outsider: Residents take aim at plans for high street pub
Doctors realised that she was suffering from a pre-existing pneumonia infection, and told her to remain in hospital until treated.
Mrs Daly described her assessment at the Whittington as “lackadaisical” while husband Patrick 73, branded it “cursory”.
Mrs Daly’s family have complained to the hospital about her care.
The different treatments in two different NHS A&E departments has left their daughter “shocked”.
“My mother’s recovering from a stroke, fighting pneumonia, is old and frail,” Ms Daly said. “Is this how we treat our most vulnerable people?
“You hear the horror stories about the NHS all the time, but it still blows your mind when your loved ones are the victims of this kind of incompetence.
“It’s just mind-boggling they could mess up something this simple,” she added.
A Whittington spokesman said: “We are deeply sorry to hear that Ms Daly and her family are upset with the care received in our emergency department.
“We will be launching an investigation into the circumstances surrounding Mrs Daly’s care. We are very happy to meet with the family to discuss this further.”