Coronavirus: Watchdog backs NHS amid crisis, but reminds patients to ‘speak up’ about complaints
- Credit: Archant
After the NHS announced complaints would be “deprioritised” during the fight against coronavirus, a local health watchdog has encouraged people to keep track of issues they would otherwise have raised.
Healthwatch Camden said it was important to get behind the NHS and join the Clap For Our Carers, but that did not mean not “speaking up when things are not right”.
The watchdog’s director Matthew Parris said: “This is an unprecedented time for the NHS and social care workforce who are working under tremendous pressure. We all need to get behind frontline staff at during this COVID-19 emergency.”
“People must still speak up if they see something that’s not right. You can share concerns with Healthwatch Camden, anonymously, if you’re not comfortable talking to people involved in your care.”
Matthew added Healtwatch would be closely documenting people’s experience amid the epidemic, too.
You may also want to watch:
To share your experience with Healthwatch Camden by visiting www.healthwatchcamden.co.uk, and for up-to-date information about how hospitals are dealing with complaints, see the websites of the relevant service.
- 1 Haringey Council leader ousted by rival in Labour group vote
- 2 Camden’s recycling rate has fallen – and this rubbish is now urgent
- 3 Hampstead man jailed for pub 'revenge attack' on Jewish Tory barrister
- 4 Revealed: The five most polluted places in Camden
- 5 Highgate mental illness charity sees 'desperation' rise during Covid year
- 6 Highgate primary praises new school street scheme restricting cars
- 7 James, Feeder and Maxïmo Park to play opening night of Kenwood
- 8 Three men charged after police officer injured in traffic stop
- 9 Owner mourns Highgate station’s beloved black cat
- 10 Vagina Museum reopens with the history of periods