Gig-goers furious over organisation of Ally Pally gig
Thousands of music fans say they face huge queues for entrance, toilets and the bar.
THE management team of Alexandra Palace have apologised to music fans after hundreds of complaints about the organisation of the venue’s LCD Soundsystem and Hot Chip concert last night.
Last night and throughout today, hundreds of people have taken to social networking site twitter to vent their frustration with the organisation of the 10,000 person gig citing excessive queues to enter the venue, use the toilet and get drinks tokens and refreshments.
Some complained they had even missed the beginning of the concert because of the problems.
Hot Chip also took to twitter this morning to apologise over the mess.
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A tweet on their official site said: “Apologies for frustrations over queuing to get in, for drinks, toilets etc- we were unaware of these issues, will look into what happened.”
One gig-goer said: “Would never go to a gig at Alexandra Palace again - Hot Chip & LCD great, bar & loo queues, ridiculous cloakroom system were a joke.”
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Another added: “Went to see LCD Sound System last night. They were OK, but Alexandra Palace is a rubbish venue.”
The furore will be a massive blow to the palace trading company’s attempts to market Ally Pally as one of London’s best new music venues and help revitalise the site.
In a statement release on a newly created twitter account this afternoon, Managing Director at the Palace Rebecca Kane said: “The management team at Alexandra Palace would like to apologise to all gig goers who attended the LCD Soundsystem and Hot Chip concert last night and were disappointed by the service the venue provided.
“We are looking into the problems that arose last night and we will be providing feedback to ensure that we are putting the right measures in place for all upcoming events at the venue.
“We appreciate the feedback from every member of last night’s crowd. Please email feedback@alexandrapalace.com.”
