Barnet Council choose Capita for multi-million pound One Barnet contract

Barnet Council has revealed plans to award a multi-million pound contract to private company Capita to run its back room services for the next 10 years.

Following an 18-month tender and selection process, the council today announced Capita as its favoured bidder for the contract ahead of BT.

Under the New Support and Customer Services Organisation (NSCSO) contract, Capita is set to run the council’s call centre, payroll, information technology and HR.

Barnet Council claim the 10-year contract, part of its controversial One Barnet scheme, will save �120million over the contracted period.

Cllr Richard Cornelius, leader of Barnet Council, said: “I very much believe that we are 18 months ahead of the game on this.

“The alternative to the contract we are proposing is to make much bigger cuts in frontline services and jobs over the next couple of years.”

The council’s cabinet are expected to approve the Capita contract by vote at a special meeting on December 6.

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With Capita running back room services, over 200 current council employees face having to move to Capita centres in cities including Sheffield, Blackburn and Swindon or accepting redundancy.

For more on Barnet Council’s decision today, see next Thursday’s (November 29) Ham&High.

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