A mental health clinic that treats patients with "compassion and kindness" is hoping to have its CQC rating boosted to the top level.

The Blue Tree Clinic, in College Crescent, South Hampstead received the health watchdog's second highest 'good' rating across all areas by the Care Quality Commission.

The private clinic, founded as a 'boutique mental health clinic' in 2014, was found to be safe, effective, care, responsive to people's needs and well led following the planned inspection in March.

During the pandemic the practice offered pro bono digital appointments to NHS workers amid a “sky-rocketing” of mental health problems, the Ham&High reported.

The highest CQC rating is 'outstanding' - but despite glowing references the report gave no feedback on how to improve.

Nonetheless the clinic is hoping its public work might earn it the top rating.

Clinic director Kamran Dein said: "We were delighted to get rated as good in all areas, the report is currently being reviewed by CQC to assess if we should have been actually rated as outstanding due to the pro bono work we continue to be proud to do for the local community.”

Ham & High: During the pandemic Blue Tree Clinic mental health centre provided free support to NHS staffDuring the pandemic Blue Tree Clinic mental health centre provided free support to NHS staff (Image: Blue Tree Clinic)

The centre provides a range of non-urgent mental health interventions to patients experiencing autism, ADHD, addiction anxiety, bipolar affective disorder, eating disorder, post natal depression and post traumatic stress disorder. 

Inspectors spoke to the medical director and consultant psychiatrist, who is also the registered manager, as well as five patients.

The premises were found to be clean and safe with "clear systems" to keep people safe and safeguarded from abuse. 

The report said staff worked well together as a multidisciplinary team and with relevant services outside the organisation, the report said, and understood the individual needs of patients were treated with "compassion and kindness".

It added care and treatment were planned and delivered in line with current legislation and best practice guidance produced by the National Institute for Health and Care Excellence (NICE) and suited to the needs of the patient.

And inspectors felt complaints and concerns are taken seriously and responded to appropriately and the service was found to be well led.

The report said: "The provider had a clear vision for improving the service and promoting good patient outcomes."