October 24 2014 Latest news:

Local Weather

Sunny

Sunny

max temp: 13°C

min temp: 12°C

Five-day forecast

Whittington doctors accused of sending woman home with four cracked ribs and collapsed lung

Nora Daly was found to have suffered four cracked ribs and a broken collarbone Nora Daly was found to have suffered four cracked ribs and a broken collarbone

Thursday, May 29, 2014
5:00 PM

The Whittington Hospital will launch an investigation after an elderly woman was sent home by A&E doctors who apparently failed to realise that she had four cracked ribs, a broken collarbone and a collapsed lung.

To send a link to this page to a friend, you must be logged in.

Nora Daly was taken to the hospital in Magdala Avenue, Archway, by paramedics after a fall.

The 68-year-old woman’s family say she was given no X-rays or blood tests and was told she could go home despite being in pain.

Daughter Louise Daly said: “I went to pick her up from the Whittington to take her home and was surprised to discover they didn’t X-ray her.

“My parents didn’t seem to have been given much information so I assumed it must just be bruising. But that evening she was in a lot of pain and couldn’t even lie down to sleep.

“The following day I stepped out to run some errands and when I came back one of my mum’s friends visiting her had called the ambulance because she was struggling even to breathe. It’s lucky she did.”

Mrs Daly was X-rayed at the Royal Free Hospital’s A&E department in Pond Street, Hampstead, and found to have four cracked ribs, a broken collarbone and a collapsed lung.

Doctors realised that she was suffering from a pre-existing pneumonia infection, and told her to remain in hospital until treated.

Mrs Daly described her assessment at the Whittington as “lackadaisical” while husband Patrick 73, branded it “cursory”.

Mrs Daly’s family have complained to the hospital about her care.

The different treatments in two different NHS A&E departments has left their daughter “shocked”.

“My mother’s recovering from a stroke, fighting pneumonia, is old and frail,” Ms Daly said. “Is this how we treat our most vulnerable people?

“You hear the horror stories about the NHS all the time, but it still blows your mind when your loved ones are the victims of this kind of incompetence.

“It’s just mind-boggling they could mess up something this simple,” she added.

A Whittington spokesman said: “We are deeply sorry to hear that Ms Daly and her family are upset with the care received in our emergency department.

“We will be launching an investigation into the circumstances surrounding Mrs Daly’s care. We are very happy to meet with the family to discuss this further.”

Share this article

0 comments

Comments

Welcome , please leave your message below.

Optional - JPG files only
Optional - MP3 files only
Optional - 3GP, AVI, MOV, MPG or WMV files
Comments

Please log in to leave a comment and share your views with other Hampstead and Highgate Express visitors.

We enable people to post comments with the aim of encouraging open debate.

Only people who register and sign up to our terms and conditions can post comments. These terms and conditions explain our house rules and legal guidelines.

Comments are not edited by Hampstead and Highgate Express staff prior to publication but may be automatically filtered.

If you have a complaint about a comment please contact us by clicking on the Report This Comment button next to the comment.

Forgotten your password?

Not a member yet?

Register to create your own unique Hampstead and Highgate Express account for free.

Signing up is free, quick and easy and offers you the chance to add comments, personalise the site with local information picked just for you, and more.

Sign up now

Click here to read the Digital Edition of the Ham&High on screen
Use our Wedding site to help you plan your big day!
At WeddingSite we know how much you have to organise for your wedding day, that's why we have designed a set of FREE, simple-to-use tools to make the planning process easy & hassle-free. FIND OUT MORE
Find a date using our online dating and friend finder
You can meet new friends, find romance or simply meet up online with people sharing similar interests and hobbies. FIND OUT MORE
Find a local business using our online directory search
Need a plumber? Or a florist? Or anything else? Search our business directory to find Hampstead businesses in just a few seconds. FIND OUT MORE
Family notices from the Ham&High, with readers' tributes
In memoriam, birthdays, weddings, anniversaries, best wishes & special days. FIND OUT MORE