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Out-of-hours GP service Harmoni receives positive inspection report by health watchdog

The Care Quality Commission has given Harmoni out-of-hours GP service a postive inspection report The Care Quality Commission has given Harmoni out-of-hours GP service a postive inspection report

Tuesday, May 20, 2014
8:00 AM

A controversial out-of-hours GP service which was criticised over the death of a baby has made significant improvements.

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According to a report published by the Care Quality Commission (CQC), Harmoni provides care that is “safe, effective, caring, responsive and well-led”.

The new findings show a major step forward for the service.

Last year inspectors found the private healthcare firm was failing to respond to a quarter of urgent calls due to staff shortages.

It had also come under fire following the death of seven-week-old Axel Peanberg King, who stopped breathing after allegedly being sent to the back of the queue at Harmoni’s out-of-hours clinic at the Whittington Hospital, in Magdala Avenue, Archway.

An inspection carried out this month stated: “It was evident that since the last inspection in May 2013 the provider had taken clear steps to ensure staffing levels remained constant and met the needs of the service provision.”

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