Search

Whittington doctors accused of sending woman home with four cracked ribs and collapsed lung

17:00 29 May 2014

Nora Daly was found to have suffered four cracked ribs and a broken collarbone

Nora Daly was found to have suffered four cracked ribs and a broken collarbone

Archant

The Whittington Hospital will launch an investigation after an elderly woman was sent home by A&E doctors who apparently failed to realise that she had four cracked ribs, a broken collarbone and a collapsed lung.

Nora Daly was taken to the hospital in Magdala Avenue, Archway, by paramedics after a fall.

The 68-year-old woman’s family say she was given no X-rays or blood tests and was told she could go home despite being in pain.

Daughter Louise Daly said: “I went to pick her up from the Whittington to take her home and was surprised to discover they didn’t X-ray her.

“My parents didn’t seem to have been given much information so I assumed it must just be bruising. But that evening she was in a lot of pain and couldn’t even lie down to sleep.

“The following day I stepped out to run some errands and when I came back one of my mum’s friends visiting her had called the ambulance because she was struggling even to breathe. It’s lucky she did.”

Mrs Daly was X-rayed at the Royal Free Hospital’s A&E department in Pond Street, Hampstead, and found to have four cracked ribs, a broken collarbone and a collapsed lung.

Doctors realised that she was suffering from a pre-existing pneumonia infection, and told her to remain in hospital until treated.

Mrs Daly described her assessment at the Whittington as “lackadaisical” while husband Patrick 73, branded it “cursory”.

Mrs Daly’s family have complained to the hospital about her care.

The different treatments in two different NHS A&E departments has left their daughter “shocked”.

“My mother’s recovering from a stroke, fighting pneumonia, is old and frail,” Ms Daly said. “Is this how we treat our most vulnerable people?

“You hear the horror stories about the NHS all the time, but it still blows your mind when your loved ones are the victims of this kind of incompetence.

“It’s just mind-boggling they could mess up something this simple,” she added.

A Whittington spokesman said: “We are deeply sorry to hear that Ms Daly and her family are upset with the care received in our emergency department.

“We will be launching an investigation into the circumstances surrounding Mrs Daly’s care. We are very happy to meet with the family to discuss this further.”

0 comments

Welcome , please leave your message below.

Optional - JPG files only
Optional - MP3 files only
Optional - 3GP, AVI, MOV, MPG or WMV files
Comments

Please log in to leave a comment and share your views with other Hampstead Highgate Express visitors.

We enable people to post comments with the aim of encouraging open debate.

Only people who register and sign up to our terms and conditions can post comments. These terms and conditions explain our house rules and legal guidelines.

Comments are not edited by Hampstead Highgate Express staff prior to publication but may be automatically filtered.

If you have a complaint about a comment please contact us by clicking on the Report This Comment button next to the comment.

Not a member yet?

Register to create your own unique Hampstead Highgate Express account for free.

Signing up is free, quick and easy and offers you the chance to add comments, personalise the site with local information picked just for you, and more.

Sign up now

Latest News Stories

Yesterday, 16:40
Hugo Duggan, pictured in 2010 during the family's Justice For Jeremiah campaign. Picture: Nigel Sutton

The father of a Golders Green student who died in Germany in 2003 after becoming involved with a far-right cult has finally opened a birthday card sent from his son just before his death.

Yesterday, 15:37
Brookfield Park Surgery will move to Highgate

Two doctors have applied to turn their GP surgery into flats ahead of the practice’s move to Highgate.

Yesterday, 14:14
Ash Court Care Centre in Kentish Town. Picture: Polly Hancock

A Filipino care home nurse who attacked four elderly dementia patients for soiling themselves has been jailed for 16 weeks.

Yesterday, 14:10
Far-right activists have planned a demonstration in Golders Green for July 4

Mike Free MP has added to calls for the home secretary and Met Police to ban a proposed rally by far-right groups in Golders Green, after Jewish community groups branded it “anti-Semitic” and “provocative”.

Most read news

Property Newsletter Sign-up

The latest North London property news and features straight into your inbox.

Other Emails:
Fields marked with a * are mandatory
Email Marketing by e-shot

Competitions

You could take in stunning views of London over brunch at the Sky Garden

Celebrate lighter, brighter days with the chance of winning an indulgent brunch for two with a bottle of bubbles at Darwin, the cool and casual brasserie 36 floors up at Sky Garden.

Time to experience the dizzy heights of London's tallest attraction!

Morgan Pryce, commercial property experts based in London are offering one lucky reader the chance to win a pair of tickets to The Shard viewing platform in the city itself.

Digital Edition

Image
Read the Hampstead & Highgate Express e-edition today E-edition
Family Notices 24


Our trusted business finder