Search

Don’t call us about dead foxes or olive oil, says Hampstead Garden Suburb Trust

PUBLISHED: 17:00 07 April 2012

Angus Walker HGS Trust chairman with Olive oil problem

Angus Walker HGS Trust chairman with Olive oil problem

© Nigel Sutton email pictures@nigelsuttonphotography.com

Contrary to popular belief, the Hampstead Garden Suburb Trust cannot divert flight paths from Heathrow or find a remedy for broken bottles of olive oil outside WH Smith.

Hampstead Garden Trust enquiries

* There’s a dead fox in my garden.

* I’ve broken a bottle of olive oil on the pavement outside WH Smith - what are you going to do about it?

* The flight path from Heathrow always seems to be over my house during Wimbledon. Can you help?

* I’ve got a sewing machine - can you come and collect it for recycling?

They do not even collect dead foxes or unwanted sewing machines.

But these and other “bizarre” requests have been made by Hampstead Garden Suburb residents over the last five years and are to be immortalised in a new ‘frequently asked questions’ section on the trust’s website.

The aim is to clarify the trust’s role as “architectural custodian of the Suburb” said Lauren Geisler, its education and publications assistant.

She said: “The phone rings non-stop all day. We’re trying to streamline our service and direct residents to the residents’ association or the council if their question falls under their jurisdiction rather than ours.”

Character

Appropriate questions for the trust, which has been responsible for conserving the character of homes and gardens in the Suburb since 1968, would include asking what to do if a chimney falls down or advice on building a new house extension, she explained.

But instead it has received all manner of enquries, including a report of a dead fox in someone’s garden, a complaint about Heathrow flight paths during Wimbledon and a query on the trust’s remedy for a broken bottle of oil outside WH Smith.

Angus Walker, a trustee, explained that Hampstead Garden Suburb residents often confused the trust and the Hampstead Garden Suburb Residents Association – the trust even receives cheques intended for the residents’ association.

He hopes the new frequently asked questions section will help clarify the situation and remove some of the pressure on the trust.

“People do genuinely get concerned and want to know why we can’t do something about their problem or even accuse us of failing in our duty,” he said.

“But if we were to try to get involved, we would be in trouble with the authorities responsible.”

Janet Elliot, chairman of the Hampstead Garden Suburb Residents Association, said the enquiries were nothing to do with the residents’ association. She said they arose from people looking for “somebody to do something without knowing who does what”.

She confirmed that the residents association did not control flight paths, collect dead foxes or sewing machines... or even clear up oil spills.

0 comments

Latest Hampstead & Highgate News Stories

10:17

The training centre for guide dogs will be forced to move so HS2 can expand Euston station.

An empty car has been found precariously balancing on a brick roundabout installation in Camden.

12:00

A petition has been started to prevent the demolition of a Victorian building in a Hampstead conservation area.

10:53

A new headteacher has been appointed at Haverstock School for the first time in 17 years.

Yesterday, 17:45

The funeral of singer George Michael took place at Highgate Cemetery today as his local fans call for a monument to commemorate the star’s generosity

Yesterday, 13:30

Julia Findlater, deputy headteacher at Portland Place School, gives her top 10 tips for revision success.

Yesterday, 12:48

St Anthony’s School for Girls held a special Mother’s Day breakfast to celebrate their loved ones and to raise money for their two chosen charities.

Yesterday, 10:10

Camden Council has pledged to keep the subject of mental health at the forefront of the agenda in its bid to improve the wellbeing of young people living in the borough.

Newsletter Sign Up

Sign up to the following newsletters:

Sign up to receive our regular email newsletter

Most read Hampstead & Highgate news

HOT JOBS

Show Job Lists

Digital Edition

cover

Enjoy the
Hampstead & Highgate Express
e-edition today

Subscribe

Education and Training

cover

Read the
Education and Training
e-edition today

Read Now