Search

Campaign to save Crouch End Post Office backed by 2,500 supporters

PUBLISHED: 09:49 11 August 2017 | UPDATED: 09:50 11 August 2017

The Post Office's Stuart Taylor receives a petition and letters pledging to boycott a proposed franchise at Crouch End Post Office from Hornsey and Wood Green MP Catherine West along with councillor Adam Jogee and Communications Workers Union rep Clive Tickner. Picture: Jon King

The Post Office's Stuart Taylor receives a petition and letters pledging to boycott a proposed franchise at Crouch End Post Office from Hornsey and Wood Green MP Catherine West along with councillor Adam Jogee and Communications Workers Union rep Clive Tickner. Picture: Jon King

Archant

A campaign against plans to spin off Crouch End Post Office has received the backing of 2,500 supporters.

Last month the Post Office announced it was consulting on the possibility of turning its Topsfield Parade branch into a franchise and named Universal Office Equipment (UOE) as preferred partner.

Soon after The Save Our Post Office Crouch End Residents’ Group mobilised calling on locals to sign a petition rejecting the plans fearing the proposal would lead to a poorer service, job losses and less certain future.

At a public consultation in Union Church Community Centre on Thursday Hornsey and Wood Green MP presented the Post Office’s external relations manager Stuart Taylor with the petition along with 500 letters from people vowing to boycott UOE.

In the meeting Catherine West told Mr Taylor and UOE boss Elliot Jacobs: “There are concerns about the staff’s terms and conditions and handing over a trusted branch to a newcomer.”

In reply, Mr Jacobs acknowledged change is “hard for everyone” but people needed to understand the proposal would not lead to a downgrading of services.

“We want to do the right thing. I believe in the Post Office as a hub of the community,” he added before going on to say waiting times at branches which had already become UOE franchises had average waiting times of one to three minutes.

Communication Workers Union rep Clive Tickner said branch staff were “really upset” by the plan.

“The Post Office should listen to what the community is saying,” he added.

But Mr Taylor defended the move saying sharing business costs with UOE would lead to “greater sustainability”.

“We operate in an extremely competitive environment. Our existing customers are being targeted by competitors. We want to keep existing customers and attract new ones.”

Asked whether the public consultation was just a paper exercise, Mr Taylor said: “This is a genuine consultation aiming to share with customers a detailed proposal for their post office.

“We want to hear their views on the range of services on offer. All factors will be taken into account before we make our decision.”

On the risk of UOE giving up the running of the Post Office in the future, Mr Taylor said franchisees had to provide a minimum 12 month notice period.

“That’s more than ample time to find someone else. But we don’t expect that to happen. We know UOE want to provide a high quality service for the long term.”

A Crouch End resident, who asked not to be named, said: “It’s not easy to say if it’s a good or bad thing. My main concern is there won’t be enough staff to help customers.”

Related articles

Latest Hampstead & Highgate News Stories

Yesterday, 21:59

Raiders threatened staff at gunpoint at a branch of the Co-op supermarket in Swiss Cottage before making off with cash.

Yesterday, 13:46

Tributes were being paid this morning to Kentish Town teenager Lewis Blackman stabbed to death in Kensington.

Yesterday, 10:37

A Kilburn man and woman return to court in April after appearing at the Old Bailey charged with the murder of Hannah Leonard found stabbed to death at a flat in a Camden tower block.

Yesterday, 07:00

A murder investigation has been launched after a 19-year-old, believed to be from Camden, was found with fatal stab wounds in a Kensington street in the early hours on Sunday.

Friday, February 16, 2018

A Hampstead school table tennis team is going for glory after getting through to the finals of the table tennis national school team championships.

Friday, February 16, 2018

Melange, with locations in Barnet and Crouch End, has opened a third in Belsize Park. Here co-owner Justina Markauskaite talks about removing the borders between cuisines and why they put family at the centre of everything they do

Friday, February 16, 2018

The Friends of West Hampstead Library got a welcome anniversary gift when the councillor responsible for libraries told them further library closures would happen “over his dead body.”

Friday, February 16, 2018

A six-year-old girl from West Hampstead has started her own campaign to cut down on plastic waste.

PROMOTED CONTENT

Melange, with locations in Barnet and Crouch End, has opened a third in Belsize Park. Here co-owner Justina Markauskaite talks about removing the borders between cuisines and why they put family at the centre of everything they do

Less is More, a group exhibition at the Daniel Raphael Gallery will feature emerging artists from England, Italy, France and the Czech Republic, from January 24 to February 16.

For people who suffer with feet problems, it is often difficult to find footwear that is both comfortable and stylish. There is a shop in the West End dedicated to changing that.

Newsletter Sign Up

Sign up to the following newsletters:

Sign up to receive our regular email newsletter

Most read Hampstead & Highgate news

Show Job Lists

Digital Edition

cover

Enjoy the
Hampstead & Highgate Express
e-edition today

Subscribe

Education and Training

cover

Read the
Education and Training
e-edition today

Read Now