Search

Camden complaints over TNT Post as letter from hospital 20 mins away takes 19 days to arrive

11:54 10 June 2014

Swiss Cottage resident Warren Hearnden has had numerous problems with TNT's postal service. Picture: Polly Hancock

Swiss Cottage resident Warren Hearnden has had numerous problems with TNT's postal service. Picture: Polly Hancock

Archant

For more than 500 years post was delivered by Royal Mail until, after a long reign, the Dutch recently decided the UK deserved “greater choice”.

Netherlands company TNT Post expanded its operations and since February has been delivering mail to residents of north west London.

But Heathman understands not all has gone to plan.

For one Swiss Cottage resident, going Dutch has meant that a letter about a hospital appointment sent from the Royal Free, based just 20 minutes walk from his home, took 19 days to arrive.

Shortly afterwards a bundle of mail for a different road was also incorrectly delivered to Warren Hearnden’s house.

The retired art history lecturer of Greencroft Gardens told Heathman: “Since TNT Post took on responsibility for delivering mail in this district the service has been deplorable. Post arrives intermittently or indeed late and never before 5pm.

“Their delivery operatives, I loath to call them postmen, appear to be wholly uninformed about the district in which they find themselves.”

Other residents have also accused TNT postmen of “getting lost”, “dumping letters in post boxes or random houses”, and of “long, long delays”.

In April, one London MP even chanced upon a sack of TNT post at the bottom of a river.

TNT Post apologised to Mr Hearnden but insisted residents would benefit from “a competitive market place”.

0 comments

Welcome , please leave your message below.

Optional - JPG files only
Optional - MP3 files only
Optional - 3GP, AVI, MOV, MPG or WMV files
Comments

Please log in to leave a comment and share your views with other Hampstead Highgate Express visitors.

We enable people to post comments with the aim of encouraging open debate.

Only people who register and sign up to our terms and conditions can post comments. These terms and conditions explain our house rules and legal guidelines.

Comments are not edited by Hampstead Highgate Express staff prior to publication but may be automatically filtered.

If you have a complaint about a comment please contact us by clicking on the Report This Comment button next to the comment.

Not a member yet?

Register to create your own unique Hampstead Highgate Express account for free.

Signing up is free, quick and easy and offers you the chance to add comments, personalise the site with local information picked just for you, and more.

Sign up now

Latest Hampstead & Highgate News Stories

15:00
Lord Dubs      Picture: Katie Collins/PA

Dozens of politicians, religious leaders, charity heads and cultural groups in Camden have signed a letter pleading with Home Secretary Amber Rudd to change her mind on settling child refugees in Britain.

Lara Casalotti

A year ago, Belsize Park student Lara Casalotti was in desperate need of a life-saving bone marrow transplant.

09:57
The crash in England's Lane                Picture: Francoise Lamouche

A car crashed and flipped over in Belsize Park last night – with the occupants mysteriously fleeing.

Yesterday, 17:49
Nazanin with her husband Richard and daughter Gabriella

West Hampstead mum Nazanin has finally seen a specialist for her back and neck, who said that without urgent treatment she could run the risk of permanent impairment

Yesterday, 13:14
Gakleen Shahata

Police are increasingly concerned for the wellbeing of a deaf woman with learning difficulties after she went missing from a church in Golders Green.

Yesterday, 12:50
The new community centre designed by architects RCKa

The director of a community centre in Highgate Newtown is celebrating his services being saved - thanks to private

Yesterday, 11:37
The Magic Paintbrush will be performed at Jacksons Lane

A Highgate multi-arts venue has announced its spring season and it is bursting at the seams with shows for all the family.

Friday, February 17, 2017
Professor Emma Morris in her laboratory at the Royal Free. Photo: Anna Behrmann

Anna Behrmann speaks to Professor Emma Morris, part of a team of researchers who are genetically modifying patients’ immune cells to find tumours and kill them

Newsletter Sign Up

Sign up to the following newsletters:

Sign up to receive our regular email newsletter

Most read Hampstead & Highgate news

HOT JOBS

Show Job Lists

Competitions

Are you in need of a new kitchen? Try our competition and you could win a brand new one!

Having a brand new kitchen is something that lots of people want but can only dream of. Sadly keeping up to date and making our living spaces as nice as they can be is a costly and incredibly stressful business. Even a fresh coat of paint makes all the difference but isn’t easy or quick.

Digital Edition

cover

Enjoy the
Hampstead & Highgate Express
e-edition today

Subscribe

Education and Training

cover

Read the
Education and Training
e-edition today

Read Now