Search

Camden complaints over TNT Post as letter from hospital 20 mins away takes 19 days to arrive

11:54 10 June 2014

Swiss Cottage resident Warren Hearnden has had numerous problems with TNT's postal service. Picture: Polly Hancock

Swiss Cottage resident Warren Hearnden has had numerous problems with TNT's postal service. Picture: Polly Hancock

Archant

For more than 500 years post was delivered by Royal Mail until, after a long reign, the Dutch recently decided the UK deserved “greater choice”.

Netherlands company TNT Post expanded its operations and since February has been delivering mail to residents of north west London.

But Heathman understands not all has gone to plan.

For one Swiss Cottage resident, going Dutch has meant that a letter about a hospital appointment sent from the Royal Free, based just 20 minutes walk from his home, took 19 days to arrive.

Shortly afterwards a bundle of mail for a different road was also incorrectly delivered to Warren Hearnden’s house.

The retired art history lecturer of Greencroft Gardens told Heathman: “Since TNT Post took on responsibility for delivering mail in this district the service has been deplorable. Post arrives intermittently or indeed late and never before 5pm.

“Their delivery operatives, I loath to call them postmen, appear to be wholly uninformed about the district in which they find themselves.”

Other residents have also accused TNT postmen of “getting lost”, “dumping letters in post boxes or random houses”, and of “long, long delays”.

In April, one London MP even chanced upon a sack of TNT post at the bottom of a river.

TNT Post apologised to Mr Hearnden but insisted residents would benefit from “a competitive market place”.

0 comments

Welcome , please leave your message below.

Optional - JPG files only
Optional - MP3 files only
Optional - 3GP, AVI, MOV, MPG or WMV files
Comments

Please log in to leave a comment and share your views with other Hampstead Highgate Express visitors.

We enable people to post comments with the aim of encouraging open debate.

Only people who register and sign up to our terms and conditions can post comments. These terms and conditions explain our house rules and legal guidelines.

Comments are not edited by Hampstead Highgate Express staff prior to publication but may be automatically filtered.

If you have a complaint about a comment please contact us by clicking on the Report This Comment button next to the comment.

Not a member yet?

Register to create your own unique Hampstead Highgate Express account for free.

Signing up is free, quick and easy and offers you the chance to add comments, personalise the site with local information picked just for you, and more.

Sign up now

Latest Hampstead & Highgate News Stories

Yesterday, 18:06

Virginia McKenna, actress and founder of the Born Free wildlife charity, is the latest to sign a 4,500-strong petition to create a haven for swans on the island on Hampstead Heath’s model boating pond.

Yesterday, 15:13

Camden Council’s leader has said the prime minister’s commitment to removing the UK from the EU’s single market is “deeply concerning” – and pledged to push for the “greatest possible access”.

Yesterday, 12:48

A plan to resurrect the Old White Bear pub in Hampstead by sharing its upper floors with a school has been given the go-ahead.

Yesterday, 11:47

Work will begin to replace gas mains in Gospel Oak after a public outcry forced its delay last year.

Yesterday, 11:16

A man died after being hit by a train in King’s Cross station yesterday.

Yesterday, 10:00

A 69-year-old man with stage 3 cancer has claimed he was “shoved in a corner” of A&E for 16 hours after being rushed to hospital with open wounds.

Yesterday, 10:00

A “legendary” music promoter has raised £10,000 in three days as he looks to fund treatment for an extremely rare form of cancer.

Wed, 17:09

The solicitor, who features in the film Denial, says there is “reams and reams” of far-right material online, and search engines should take a stand

Newsletter Sign Up

Sign up to the following newsletters:

Most read Hampstead & Highgate news

HOT JOBS

Show Job Lists

Property Newsletter Sign-up

Get the latest North London property news and features straight to your inbox with our regular newsletter

I am also happy to receive other emails...
Fields marked with a * are mandatory
Email Marketing by e-shot

Competitions

Having a brand new kitchen is something that lots of people want but can only dream of. Sadly keeping up to date and making our living spaces as nice as they can be is a costly and incredibly stressful business. Even a fresh coat of paint makes all the difference but isn’t easy or quick.

Who wouldn’t love the chance to go on a shopping spree. Imagine being able to walk into a shop and choose whatever your heart desires without having to worry about how much it costs.

Digital Edition

cover

Enjoy the
Hampstead & Highgate Express
e-edition today

Subscribe

Education and Training

cover

Read the
Education and Training
e-edition today

Read Now