Search

Camden complaints over TNT Post as letter from hospital 20 mins away takes 19 days to arrive

PUBLISHED: 11:54 10 June 2014 | UPDATED: 12:31 10 June 2014

Swiss Cottage resident Warren Hearnden has had numerous problems with TNT's postal service. Picture: Polly Hancock

Swiss Cottage resident Warren Hearnden has had numerous problems with TNT's postal service. Picture: Polly Hancock

Archant

For more than 500 years post was delivered by Royal Mail until, after a long reign, the Dutch recently decided the UK deserved “greater choice”.

Netherlands company TNT Post expanded its operations and since February has been delivering mail to residents of north west London.

But Heathman understands not all has gone to plan.

For one Swiss Cottage resident, going Dutch has meant that a letter about a hospital appointment sent from the Royal Free, based just 20 minutes walk from his home, took 19 days to arrive.

Shortly afterwards a bundle of mail for a different road was also incorrectly delivered to Warren Hearnden’s house.

The retired art history lecturer of Greencroft Gardens told Heathman: “Since TNT Post took on responsibility for delivering mail in this district the service has been deplorable. Post arrives intermittently or indeed late and never before 5pm.

“Their delivery operatives, I loath to call them postmen, appear to be wholly uninformed about the district in which they find themselves.”

Other residents have also accused TNT postmen of “getting lost”, “dumping letters in post boxes or random houses”, and of “long, long delays”.

In April, one London MP even chanced upon a sack of TNT post at the bottom of a river.

TNT Post apologised to Mr Hearnden but insisted residents would benefit from “a competitive market place”.

0 comments

Welcome , please leave your message below.

Optional - JPG files only
Optional - MP3 files only
Optional - 3GP, AVI, MOV, MPG or WMV files
Comments

Please log in to leave a comment and share your views with other Hampstead Highgate Express visitors.

We enable people to post comments with the aim of encouraging open debate.

Only people who register and sign up to our terms and conditions can post comments. These terms and conditions explain our house rules and legal guidelines.

Comments are not edited by Hampstead Highgate Express staff prior to publication but may be automatically filtered.

If you have a complaint about a comment please contact us by clicking on the Report This Comment button next to the comment.

Not a member yet?

Register to create your own unique Hampstead Highgate Express account for free.

Signing up is free, quick and easy and offers you the chance to add comments, personalise the site with local information picked just for you, and more.

Sign up now

Latest Hampstead & Highgate News Stories

Detectives have released a CCTV image of a man they would like to speak to in connection with a rape in Camden.

Yesterday, 18:05

The English Democrats candidate for Holborn and St Pancras wants to give England its own parliament, “properly” celebrate St George’s Day and open a 24/7 NHS animal hospital.

Yesterday, 16:21

An independent candidate for Hampstead and Kilburn has devoted his campaign to pushing for a “smarter Brexit”.

Yesterday, 12:31

Camden and Haringey parents are descending on parks this week for protest picnics and assemblies against school funding cuts.

Yesterday, 12:04

A leading violinist has spoken of her “huge relief” at being reunited with her 317-year-old violin, just in time for her performance at the Belsize Music Festival.

Yesterday, 11:11

The Department of Health’s data sharing guardian believes the transfer of 1.6million patient records was not ‘legally appropriate’.

Yesterday, 10:03

A 17-year-old moped rider was rushed to hospital after a police chase resulted in a crash in East Finchley.

Yesterday, 07:00

Plans have been announced to create a 60-foot-wide, half-mile-long park on a disused stretch of railway between Camden Town and King’s Cross.

Newsletter Sign Up

Sign up to the following newsletters:

Sign up to receive our regular email newsletter

Most read Hampstead & Highgate news

Show Job Lists

Digital Edition

cover

Enjoy the
Hampstead & Highgate Express
e-edition today

Subscribe

Education and Training

cover

Read the
Education and Training
e-edition today

Read Now